Terms & Conditions

These Terms & Conditions apply to all services provided by Matthews Media ("Matthews Media," "we," "our," or "us"). By accepting an estimate, booking a project, or allowing Matthews Media to perform services, the Client agrees to these Terms & Conditions.

1. Services

Matthews Media provides photography, videography, drone services, floor plans, virtual tours, aerial imaging, editing, AI-enhanced media, marketing content, and related creative services. Project-specific deliverables, pricing, timelines, and included revisions are outlined in the applicable estimate, proposal, or invoice.

2. Copyright & Ownership

All photographs, videos, drone imagery, audio recordings, graphics, AI-generated content, edited media, and other creative works produced by Matthews Media remain the exclusive property of Matthews Media and are protected by United States copyright law.

Unless expressly transferred in writing, Matthews Media retains all copyrights and ownership rights.

3. License to Use

Upon full payment, the Client receives a perpetual, worldwide, non-exclusive, non-transferable license to use the final delivered content for its intended business or marketing purposes.

Unless otherwise agreed in writing, the Client may not:  sell or sublicense the content; transfer usage rights to another party; provide the content for independent third-party use; or alter or remove copyright or branding information.

Raw files, project files, unused footage, source files, and working materials remain the property of Matthews Media unless specifically included in writing.

4. Payment

Unless otherwise stated:

A deposit may be required to reserve production dates.  Final payment is due before delivery of final edited content. Invoices not paid within 30 days may accrue a late fee of 1.5% per month (or the maximum amount allowed by law). Matthews Media reserves the right to suspend work, withhold delivery, or revoke any license to use delivered content until payment has been received in full.

5. Revisions & Additional Work

Included revisions are identified in the applicable proposal or estimate.

Requests outside the agreed scope—including additional editing, alternate versions, additional locations, additional production time, new deliverables, or significant creative direction changes—may require additional fees.

6. Scheduling, Cancellations & Rescheduling

Production dates are reserved once confirmed by Matthews Media.

If a project is cancelled or rescheduled after crew, equipment, travel, or other resources have been committed, the Client is responsible for any non-refundable expenses incurred.

Projects cancelled within 72 hours of the scheduled production may be subject to a cancellation fee.

7. Client Responsibilities

The Client is responsible for providing timely access to locations, properties, aircraft, facilities, personnel, products, approvals, releases, and any information necessary to complete the project.

Delays caused by unavailable access, missing approvals, weather, third parties, or other circumstances outside Matthews Media's control may affect production schedules and delivery timelines.

8. Drone Operations

Drone services are subject to FAA regulations, weather conditions, airspace restrictions, temporary flight restrictions, and safe operating conditions.

Matthews Media reserves the right to modify or cancel drone operations whenever safety, legality, or weather conditions require.

9. Portfolio & Promotional Use

Unless otherwise agreed in writing, Matthews Media may display completed work in its portfolio, website, social media, presentations, competitions, marketing materials, and promotional content.

Clients requiring confidentiality or non-disclosure should notify Matthews Media before production begins.

10. Limitation of Liability

Matthews Media will exercise reasonable care in providing services.

Our liability for any claim relating to a project shall not exceed the amount paid by the Client for that specific project.

Matthews Media is not responsible for delays, missed deliverables, or inability to complete services due to weather, acts of God, equipment failure, government restrictions, FAA limitations, property access issues, internet outages, client delays, or other circumstances beyond our reasonable control.

11. Indemnification

The Client agrees to indemnify and hold Matthews Media harmless from claims arising from materials, trademarks, logos, locations, products, personnel, instructions, or other items supplied by the Client, including claims involving copyright, trademark, privacy, publicity, or other intellectual property rights.

12. Termination

Matthews Media may suspend or terminate services if the Client fails to make required payments, creates unsafe working conditions, materially changes the agreed project scope without approval, or otherwise breaches these Terms & Conditions.

Upon termination, any unpaid license to use the content immediately ends.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida. Any legal action arising from these Terms shall be brought in a court of competent jurisdiction located in Florida.

14. Entire Agreement

These Terms & Conditions, together with any accepted proposal, estimate, invoice, or written agreement, constitute the entire agreement between Matthews Media and the Client and supersede any prior discussions or understandings relating to the project.

Privacy Policy

At Matthews Media, we take your privacy seriously. We understand the importance of keeping your personal information safe and secure. As a photography company that accepts ACH and credit card payments, we collect only the necessary information needed to process your payment and complete your photography services.

We do not share your personal information with any third parties unless required by law. Your personal information is stored securely and only accessible to authorized personnel.

We may use your contact information to provide you with updates about our services or to communicate with you about your photography session. If you do not wish to receive these communications, please let us know and we will promptly remove you from our contact list.

If you have any questions or concerns regarding our privacy policy, please do not hesitate to contact us. We value your privacy and will do our best to ensure that your personal information is protected!

SMS PRIVACY POLICY

Matthews Media may disclose Personal Data and other information as follows:

• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

• Additional Disclosures: - Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.